Scott’s House: A Sanctuary of Compassionate Care in Santa Fe

In the heart of Santa Fe, New Mexico, Scott’s House provides unique and compassionate care as the only free hospice residence in the state and only hospice house in Northern New Mexico. Dedicated to offering dignity and care to individuals nearing the end of life, Scott’s House operates on a social model of hospice care, combining the efforts of volunteers and hospice professionals. With over 30 volunteers—ranging from retired nurses and doulas to maintenance workers—Scott’s House creates an environment where love, peace, and comfort come together for residents and their families.

The Story Behind Scott’s House

Founded by Glenys Carl, Scott’s House was born out of personal tragedy. Glenys lost her son, Scott, in 1989 after a devastating accident. Through her experience caring for him after the accident, Glenys realized the importance of creating a space for others to receive end-of-life care with the same compassion and dignity. In 2022, following Glenys’ passing, the leadership at Scott’s House took on the mission of carrying forward her vision of providing free, compassionate care. Today, Scott’s House continues to serve residents who have a prognosis of two months or less, while also offering respite care for caregivers.

“Scott’s House is more than a hospice—it’s a place where families can focus on love, not the logistics of care,” says the Executive Director John Bishop.

Changing Misconceptions About Hospice Care

Many people misunderstand hospice care, associating it solely with the final moments of life. Scott’s House works to change that perception by focusing on the quality of life for both residents and their families. The care offered is not just about hospice care, but about creating a space for love, connection, and peace during a time that can be filled with fear and uncertainty.

Operating as a Free Hospice

Scott’s House operates on a modest annual budget, much of which is directed toward night-duty staff and operational expenses. The home relies heavily on donations and grants, with volunteers providing essential care and support to the residents. The facility accommodates up to five residents at a time, though it typically operates with four due to the high-maintenance care required by each guest. In some cases, residents are able to stay for extended periods, or even “graduate” if their condition improves, after which Scott’s House helps them transition to other facilities or return home.

“Scott’s House is more than a hospice—it’s a place where families can focus on love,
not the logistics of care.”

John Bishop, Executive Director

Impact on the Northern New Mexico Community

Scott’s House serves not only the city of Santa Fe but also surrounding regions, with approximately one-third of residents coming from northern New Mexico such as Rio Arriba, Los Alamos and San Miguel counties. Many families who face the economic and emotional strain of end-of-life care find refuge in Scott’s House. “End-of-life care is more than just medical—it’s about relieving families of the overwhelming financial and emotional burdens they face,” explains Bishop. Scott’s House offers 24/7 care, which is a critical service for families who cannot afford private care or who lack the physical ability to care for their loved ones at home.

Overcoming Challenges in Hospice Care

Despite its impact, Scott’s House faces significant challenges. Operating with only two full-time employees and part-time night staff, the home must constantly balance the need for care with limited resources. Volunteers form the backbone of the organization, but managing a high-needs population with a small team can be difficult. Bishop reflects on the emotional challenges as well: “Working with families during such a sensitive time requires compassion and strength. We not only care for the residents but support their families and our volunteers as well.”

The Role of Con Alma Health Foundation

A crucial partner in sustaining the operations of Scott’s House has been the Con Alma Health Foundation, which has provided essential financial support over the years. “Con Alma’s ongoing commitment to health equity in New Mexico aligns perfectly with our mission,” notes Bishop. “Their support ensures we can continue offering free, compassionate care to those who need it most.” Con Alma’s funding has been vital in covering operational costs and enabling Scott’s House to continue its mission without placing financial burdens on families during a difficult time.

Looking to the Future

Scott’s House’s future goals include expanding its services, pay off its mortgage, and eventually add more beds to accommodate the increasing demand for end-of-life care. “We dream of being able to serve even more families and provide a community of care for those at the end of life,” says Bishop. Scott’s House also envisions becoming part of a larger network of care homes, offering a model that others across the state and country can follow.

For more information about Scott’s House and how you can support its mission, visit their website here.